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Telnames have developed a
product only for their own
interest and they don’t let
Telnic’s customers anticipate
from these product enhancements.
I’m giving Telnic until end of
this month to announce when
they will deliver the same
development for Telnic, too.
If they don’t react, I will write
something like this to ICANN:
Please give me further
suggestions to improve
this letter.
Or otherwise please
convince me not
sending it, as example
by announcement when
all Telnic customers
will get the same
service as Telnames
customers.
product only for their own
interest and they don’t let
Telnic’s customers anticipate
from these product enhancements.
I’m giving Telnic until end of
this month to announce when
they will deliver the same
development for Telnic, too.
If they don’t react, I will write
something like this to ICANN:
Since two years no communication and software development happen for Telnic anymore.
Complaints at Telnic have never been answered during this time period.
Meanwhile Telnic has founded a wholly-owned subsidiary called Telnames and developed an extraordinary product based on their domains.
Telnames is not an accredited domain registrar for any domain extension.
Telnames is selling their domains for two and a half times the price than the average market price.
This new website design is strictly reserved for Telnames customers. Telnic ensures technically that no other registrar of their domains get access to this particular and very advanced website design.
At the same time customers from other registrars have no possibility to design their domains at all.
The design options are strictly limited. As example pictures and videos can be inserted only by a complicated process through external resources. The design for their domains is completely underdeveloped.
Instead the domains at Telnames have been developed to a valuable resource which includes website design and technical functionalities to provide a fully satisfactory product which meets the highest standards.
Owners of registered domains at Telnic are depending on the development by Telnic, because Telnic strictly prevent any software development from external parties, as example domain owners and website developers.
From my point of view Telnames has no legal right to sell domains, because they never applied at ICANN for approval.
But Telnic promised a wide range of development in the past which has been canceled. Telnic’s roadmap for planned enhancements has been deleted years ago and the development never took place.
In this context it's important to know that the complete staff from Telnic is working for Telnames, but don’t care about Telnic anymore. The management board for both companies is the same, too.
The complete behavior of Telnic is contradictory to the ICANN agreement between ICANN and Telnic.
In particular I see infringement of the indicated rules for openness, transparency, product development, compliance with ICANN regulations for top level domains, not continued communication and termination of announced projects.
I ask you politely appealing Telnic to draw attention to its obligations for its customers.
Please give me further
suggestions to improve
this letter.
Or otherwise please
convince me not
sending it, as example
by announcement when
all Telnic customers
will get the same
service as Telnames
customers.
