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    doesn't work the regenerating password

    Telnic
    Telnic
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    doesn't work the regenerating password Empty doesn't work the regenerating password

    Post by Telnic 2015-01-03, 8:15 am

    tindaya08-22-2013 09:23 AM




    doesn't work the regenerating password
     
    I have lost the password of one domain, and aftet 1 month nobidy have solved my problem. I click in regenerate password and send me tle last 15 domains that I bought, but no the temporary password of the domain that I Want to regenerate

    Aled08-22-2013 11:30 AM




    Hello Tindya,

    It's likely that the email address linked to that specific .tel is different. Your registrar can set this email to a different value to the WHOIS details. Can you let me know what the .tel name is and I can try to see if I can find what the email address associated with it is. Alternatively if you contact your .tel provider they should have all the details.

    Thanks,
    Aled

    tindaya08-22-2013 03:08 PM




    the domain is http://gestion.tel 
    I am 30 days with ovh but they don't know anything. I have tested in another dnsystem, and the problem is the same. I have more than 15 domain to the same email, so when I click regenerate, send me 15 temporary password, but the others domains, so the problem I think no is of the domain, the problem is that I have more that one domain to the same email, and have more than 15 domains yo the same email

    Aled08-22-2013 04:27 PM




    I have just sent you a private message to confirm the email address. Can you let me know if it's the one you are using please?

    Thanks

    tindaya08-22-2013 10:55 PM




    thanks. Now I have regenerated the password.
    Thanks a lot

    Aled08-23-2013 08:33 AM




    No problem. As mentioned in my PM I've also no updated your forum email address.

    tindaya08-23-2013 10:04 AM




    perfect. I have received the message in the new email.
    thanks.

      Current date/time is 2024-05-07, 8:32 am