Broken links! All external links do not work. Image ads and web link on my page Leskovac.tel do not work. What's the problem? |
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Made a post but did not appear for some reason. the domain is taking longer than usual to resolve but so are other .tels. However the links and images are working on the main page. I have been to the map page twitter page and FB group page from leskovac.tel[/size] |
Leskovac, Just been to your site everything is working fine at my end. |
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I am trying through Chrome and Firefox and still can not open links.[/size] |
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Then the problem to my computer. Thanks, Cees[/size] |
must be computer, firefox and internet explorer work fine here still |
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The problem was the firewall. Blocked for some reason, all outgoing links. Tanks.[/size] |
Aled A lot of the links on the .tel that you mention give the error code "stack overload on line 34" Just an FYI |
Stack Overflow Error suddenly being generated It's the first time this has ever happened, but after clicking just a few links you then get a Stack overflow at line: 16 error on web/phone/email links on http://mikeseaton.tel Telnic - please can you investigate urgently? Thanks, Mike Seaton PS. Tried rebooting PC - didn't make any difference. Also checked http://domains123.tel - same problem. |
Doesn't happen for me (Firefox or Chrome) on either of your sites. Mark |
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Mark, I'm running IE8 and it's still happening. I'm not the only person finding this - GoBigCity also reported the problem (stack overflow line 34 rather than 16) in his post at http://telnic.org/forum/showthread.php?p=15878 Mike Seaton[/size] |
I have the same issue. My links were working fine until today. What's odd is that my Google view map works fine and going to another directories works but as for the website links, my contact info and others just does nothing when I click on it. In order for me to open the links I have to right-click and open it up in another window or tab. I already tried clearing the cache, closing and re-opening firefox. I tried other browsers (Opera, Chrome, IE, Skyfire), other platforms (Linux/Windows) and also tried it on my mobile device and still get the same results. BTW, I noticed on Internet Explorer I did get the follow prompt when clicking on the web links: Stack overflow at line: 16 Has anyone else receiving this problem? Oh before I forget, I went to The .tel Community site and tried opening one of the .tel of the week domains (For example, steveturner.tel) and that worked fine. So it seems that its an issue with the Registry at Moniker. I have other .tels at Name.com but the problem is the same. Please help |
All, These threads have been merged as they relate to the same issue. We're still investigating, but the problem seems to relate to a version of a javascript library file relating to Analytics that was served by Google. A conflict with this file affected links tracked by Analytics. The file has already been replaced with a valid one by Google, but some users who picked up the incorrect file are still caching the old invalid version. We are currently investigating how this caching of the incorrect version can be cleared as a simple browser cache clear does not do this. For users who have picked up this incorrect library, it is the web proxy (not mobile) which is affected, and .tels which do not have Analytics are not affected since they do not use this file. |
I now have a similar problem that only affects tels with Google Analytics. There is no error, but just clicking any web link does nothing. Go to links are fine, just web links don't work. Machine has been rebooted. Mark |
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Aled, how does "us" using the wrong library affect us as we have no control over what goes into the .tel? Mark[/size] |
sorry Mark, maybe my post wasn't clear. With "users" in that regard I am referring to their browser, rather than the user themselves. The proxy code pulls in the library on load and if at that time Google had this invalid library (or the path used to get the library used a cached version) then that is when the situation arises. Unfortunately reloading the page or clearing the cache is often not refreshing the library used at the moment. |
OK, so why not disable the GA code in the proxy for the time being until a solution is found. It is affecting a lot of tel domains, so the solution needs to come now from Telnic. Mark |
Ok, I will remove the Google Analytics to see if this resolves the issue. Hey Mark, I don't know if you seen my comment above and I don't know if you are experiencing the same issue that I am having but I tried every possible way in making sure it was not related to the browser, the platform, caching and so on. I hope people are aware that if they are experiencing the same issue that I am having then anyone who is using Internet Explorer will get a stack overflow and your SOL whereas in firefox its transparent to the user and it just does nothing without any dialog errors but at least you can right-click and open the link in another tab to open the page. It is confirmed that when I go to leskovac.tel I get the same issue but when I go to steveturner.tel it works fine because there's no Google Analytics within the view source page. I wish there was other analytic alternatives like embedding StatCounter rather than using Google Analytics. |
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http://leskovac.org/gatel.png The problem has emerged for the first time when I post about this issue. This shows that screen shot for several days it does not record all calls and site links. I hope that Telnice solve this problem because I started to charge money click to call my clients.[/size] |
The Pragmatic Solution I couldn't have my sites http://MikeSeaton.tel and http://www.Domains123.tel non-functioning any more - it loses you credibilty as well as potential revenue - so I have gone into Settings and removed Analytics - within a minute or so everthing was working perfectly again. Mike Seaton |