"You exceeded your quota please try again in xxx seconds" That´s the messagge I get from CTH when I try to upload 2 or 3 excel files in paralel using telfeeder tool. None of those files have more than 100 records. So what´s the quota limit?. How are we suppose to upload content for 3000 folders when limits are so restrictive?. For me this is the key question for .tel domains. I´m sorry but it makes no sense to have 3000 folders when there´s no option to fill them. I´m tired. .tel potential is hugh for me, but not this way. If at least we could design our own file and upload ip (just as we to with backup files), but so far it´s not possible. So what solution exist for those who want to make hugh directories??? |
Read about Throttling first. I for one would like to see this changed to real-life. Besides populating my own domain, I also work for clients and the loading of large amounts of data is a painful process requiring waiting for hours then doing a bit more loading, rinse and repeat, sometimes for days. After two years Telnic, can we have this re-evaluated please? Add more servers, whatever is needed to make this work. Mark |
only way i found to work round this was using a script that reads the throttling message returned and sleeps for the defined length of time before continuing where it left off. indeed a pain but once coded it can be left to run over a weekend.... not ideal! |
@dottel Yes, tried to do that, but my server eventually times out because waiting still uses up CPU cycles. Mark |
I read the document and this sentence is amazing: "it is estimated that every hour it is possible to insert/update approx 1,500 records". That´s less than half a record per second. Kind of bandwith consumption...... Telnic must check this if wants a future. |
@Calculito, How many domains do you have in the same CTH group? |
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you can still code round that - we have a cool script that runs in a browser and uses an auto browser refresh to effectively reset the script timeout Works a charm...[/size] |
@Blunderer I have 25 or so. @dottel.net Do you mean you have solved this issues?? Do you have a bulk upload tool avoiding these limitations? |
there's no way to stop it throttling, but yes you can code around it so a script will automatically 'sleep' for the duration of the throttle and then automatically restart from where it left off. If we hadn't coded a work around, our portfolio of several hundred populated sites would never have made it out of the door My personal view is that the throttle limits should be raised as I can't imagine there is alot of bulk population on going regularly these days... |
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Sorry, I didn't see them sent |
@Calculito, Hmmmm, 25 is not many, unless they are highly populated. Try setting up a new account just for the domain you are currently working on and see if that improves things. If all your domains have high content then breaking them out into individual accounts or smaller groups may improve things. I had suffered weeks of frustration before I learnt that everything in a CTH account gets re-saved every time you make a change. |
@Blunderer. I'll try it as a patch (thanks for your help). But I'd appreciate a solution from Telnic. |
Calculito - thanks for raising the issue you had. We will review the throttling thresholds to see if these can be increased. |
Thank you Aled for your answer. We all expect the review. |
Calculitto, Further to your issue above we have reviewed the throttling limits and although it is necessary to retain the throttling restriction, we have been able to rework the existing measures such that the actions you were taking when you started this thread should no longer be caught by throttling. I emphasise, however, that throttling is still in place, so that if the number of concurrent updates which you are performing and/or the number of requests in those updates are increased, you will once more eventually hit the throttling. We shall monitor the system and these limits on an ongoing basis. |
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Aled, Does this relaxation/fix apply only to Calculito's domains or is it general? Also, has the problem with the servers in Germany, raised by Serg this morning, been resolved (is there likely to be further disruption?)?[/size] |
This was a general update so it applies to all, not just Calculito. We don't expect any further disruption following the issue this morning, so please let me know if you see anything. |
Hi Aled. I´m really grateful for the change. I´ll try how it´s working, and I´ll report my feedback. Thank you very much. |